This definition of the
OpenRestaurant system is a community organized and run, free food
restaurant. It is based on the ideals for feeding the hungry, and
community spirit. Anyone with the spirit of an entrepreneur may
attempt to create one in your neighborhood, as long as the population
of willing, caring, and able bodied people is large enough. This may
require a local population of several thousand people.
STARTUP The
first step to making this system a reality is by promoting it. This
type of business is a hybrid of non-profit, public service, and food
industry. There is usually no personal risk required on the part of
the person trying to get it started. In many places, advertisement
for free offers, community projects, or surveys, in local papers and
online are free. Also, in many cases, there are free local or
regional financial services for this kind of business. Finally, you
must go to as many local meetings set up by community action groups,
or convened by the mayor or other government officials for people to
speak at. If you have some extra money, or if you can find someone to
do advertising, it would help a lot.
As with all privately
managed public services, you should not take any risks when
purchasing equipment and location for your business. Make sure to
carefully calculate all start-up expenses before making any
commitments, and try to put up your financial bar graph in as many
places as you can. Again, this can usually be done for free for this
kind of business. If not, try to sell the idea to some merchants
around town to this end. Wait for up to a year to start getting
funding, and never dip into the account for any reason other than
procuring the required equipment. Meanwhile, find convenient business
locations available, and try to take into account where your largest
demographic of interest is located, if possible. Additionally, if you
have the means and interest to do so, start researching government
incentive programs that may be available. Many governments not only
approve of this kind of service, they also provide tax breaks, loans,
and even grants.
TECHNOLOGY Much of the
technology described here is optional, but it can be used to maximize
efficiency, and minimize accidents and risks. There are also some
conflicting systems described below that may be switched between
depending on the situation.
The first technology to be
mentioned is the volunteer service scheduling counter, or "the
OpenEmployment System". This may be seen readily before anyone
comes in through the main doors, looking out into the parking lot.
This strategic placement is meant to encourage people to participate
in this system at the time when they are most likely to be motivated.
The volunteer scheduling system needs to be very flexible and
convenient because the people using it are willing to volunteer their
time to this worthy cause. If it is not convenient enough, the
restaurant may fail. Scheduling options should include one-time
volunteering offers, weekly scheduling, and monthly scheduling. It
should allow the volunteer to work for as little as one hour. When
sufficient employment is achieved, everyone who was scheduled within
the valid time-line must be notified. When operational hours begin,
the OPEN sign should automatically light up. In the case of regular
employment, a schedule should be made available on small cards, and
online, and circulated to supporters.
The second technology is
the donations booth. This booth is to be situated beside a waiting
lounge around the corner from the door. People on their way out
should be most likely to see this booth. This strategic placement is
meant to encourage people to participate in the system at the time
when they are most likely to be motivated. Any amount should be
accepted by the donation booth, however, people should be expected to
offer more in order to become a member. Alternatively, everyone who
offers to volunteer should be given membership. Membership may expire
within one year. It would be best not to raise the membership limit
too high, perhaps around $5 for USA, which is not much. This is to
encourage anyone to participate.
One alternative to the
(above) managed employment model is the impromptu food preparation
model. This system may be used for a number of events, from chef
training courses, to catered community group meetings, to full
featured parties. In order to access the kitchen at any time, you
must be a member. You must enter your personalized access code, and
then you may begin.
The last and most important technology is
in the kitchen. It is probably also the most expensive. This
technology is a user friendly automated system that allows anyone to
prepare a recipe. This includes many cameras aimed at preparation
surfaces, and a large interactive touch-screen walk-through system.
The cameras are used for adding new recipes into the cooking guide
system. It is self guided, which means you do not have to enter
statistics or steps. This is based on a standard model of food
preparation, with an automated voice available to say most generic
preparation instructions, and a microphone for special terms. The
kitchen consists of a line-workers waiting area with a long counter
across one wall, and a long warming area across the other wall. An
opening leads to the large spacious preparation area with all
of the cooking equipment.
Food is stocked by an external
delivery system, not by the front entrance. The system registers the
product into its inventory via the bar-code. Different types of
products, such as produce, are entered in slightly different ways to
keep track of it all. A human being may not enter the building
through any of these methods, and both doors may not be opened at
once. A special color coded security system keeps track of this.
To begin, simply press a big red
button. A recording and an on-screen guide will notify you that you
may press the button again in order to get a different language.
Next, the on-screen guide shows you several options for how to
proceed. You may select from several types of categories, or you may
search for your desired recipe alphabetically.
Each recipe has an icon next to it
stating whether the ingredients are in stock or not. Each recipe
page has a rotating sample image of what the dish looks like
prepared, a list of ingredients required with little icons stating
whether each ingredient is in stock or not, a skill level meter, and
an estimated time required to make this recipe.
Before cooking, the automated
system registers all of the cooking materials to be used, and guides
the user in proper food handling methods, with optional on-screen
tutorials. It even tells you what pans and oven to use for each
specific food, and programs the oven properly. All you have to do is
put the right foods into the oven. When the food is finished
cooking, an icon appears on an overhead display screen in the
line-workers waiting area, accompanied by a tone and the name of the
food in the appropriate language.
Once someone has taken the food out of the oven, or finished
preparing it, it may be served or left in the warmer/cooler bar at
the line-workers area. Everything that is prepared is put into
special containers with bar-codes. These bar-codes are scanned
between the kitchen and the line, and between the line and the
dining area. Another optional step would be the buffet bar. Scanners
are placed at convenient places and heights to accommodate everyone.
FOOD MANAGEMENT & DINING There are several
possible ways to manage the purchase of food and the care of the
dining area. Each possible method has its benefits and drawbacks.
There are also many ways to determine which method works best in your
situation. Conduct surveys periodically, and choose wisely, or the
restaurant could fail.
The first, and simplest method to
keep everything in stock is to simply create a model that orders all
possible ingredients for all recipes. When an ingredient runs out, or
is about to run out based on usage estimates, it is simply
re-ordered. This may not be appropriate for fresh produce or for
ingredients that can go bad rather quickly, or for seasonal and
holiday foods.
Another approach, which may be equally simple
as the above method, is the appropriation of ingredients from a local
source upon demand. This is possible if local stores have quick
response grocery delivery systems available in your area. In this
case, members would simply be able to decide what they want to make
in a few minutes, order it, and prepare the food when it arrives. One
benefit to this method is that it would make it easier to manage
produce items and items with a short shelf life. A drawback to this
might be that people order expensive or unneeded things and drain the
company account irresponsibly.
Finally, the system may be set
up to order specific ingredients based on a weekly schedule. Workers
may then be told to prepare specifically planned dishes at the
specified times. This is the most common restaurant model, especially
for buffet restaurants. The benefit of this model is that people will
know what to expect when they come in to eat. One drawback to this
model is that it may be especially difficult to prepare special
orders. It may also limit the capacity to entertain special events in
the community.
The two most important aspects of a restaurant
dining area are cleanliness and freshness. The premises, including
the floors, tables, food, trash cans, and restrooms, must all be
clean and fresh. A janitorial staff may be needed for nightly
cleaning and maintenance of everything in the building. This includes
throwing out expired items, and making sure all of the mechanisms
work. This idea applies to every aspect of a restaurant, and
especially in this special case,when paying is completely optional.